Fiverr HELP! They Blocked my Account - Had 60 Bought Gigs Pending and Paid for!!!

Discussion in 'Forum Lounge' started by JadaKiss, Oct 28, 2011.

  1. JadaKiss

    JadaKiss Member

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    I mainly buy stuff off of fiverr and I had 30 orders that had been paid for that sellers were working on for me and another 30 that were just delivered that were not picked up/downloaded by myself yet. I've spent about $1000 on Fiverr in the last month.

    Apparently the rare time I sell something I know now I made a mistake by telling the person to buy 2 gigs for the job. I'm assuming this is what got me blocked because I got an email from Fiverr saying those 2 gigs were cancelled by customer support. BUT they didn't send me any email saying they were closing my account or anything.

    So I emailed them at like 7:30 this morning, normally they respond right away - they are not responding. If they don't reinstate my account - how do I get my money back??

    Anyone ever got there account blocked then have fiverr agree to unblock it. I'm sick right now. PLEASE HELP! ANY ADVISE.
     
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  2. bigspanner

    bigspanner Well-Known Member

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    I've asked buyers to place 2 gigs, sometimes, 3gigs, sometimes 5 gigs, and 10 gigs to get ONE gig done
    but I've not got into any issue with Fiverr.

    No kidding.
     
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  3. JadaKiss

    JadaKiss Member

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    Wow, I don't understand it then. That is the only thing I sold and the only reason why they would have blocked my account
     
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  4. bigspanner

    bigspanner Well-Known Member

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    Yes, it's not allowed to ask for more than 1 gig for doing one gig, but the buyers must not report you. It looks like the buyer report you.
     
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  5. dazedbots

    dazedbots New Member

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    I hope there is a chance for you to get your account back active again. You can always register a new account, they dont use proxy checking etc, but then ur money will be lost
     
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  6. JadaKiss

    JadaKiss Member

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    So far no luck - They have $125 of my money for orders paid for and not delivered to their sellers. How can they close my account, keep my money and not deliver the gigs?
     
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  7. aquarius

    aquarius Super Moderator Super Moderator

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    This is breaching of their TOS.

    happen to me, you would be surprise what people report. Even if you do your job (gig) to the best done job, they still report.
    I got my account reinstalled after I told them that I did not sell anything outside of fiverr site in the PM, they responded after 48hr, and it was okay.
    But I done this via my private email.

    Worth a try.

    Plus I have pointed out that there are some gigs doing exactly the same. They accused me of selling in PM, which I didn't, and I did proved them wrong.
    Account reinstalled after 1hr and 37min after that email.
     
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  8. JadaKiss

    JadaKiss Member

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    Well I tried everything - begged and pleaded my case with them telling them I was not aware since other had done so. They gave me some generic response 1 time. Then every other support ticket was closed. So I turned it over to my Paypal Manager and am filing about 24 Disputes on them because I bought 24 Gigs and they won't let me login to download them. Idiots to say the least!!
     
    #8
  9. wannabeseowizzard

    wannabeseowizzard Super Moderator Super Moderator

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    not to be a dick but as stated above you breached their TOS.. look at it from their view point, you use their site for Free (unless you buy something, but you are paying to be a "member"), you then Sell a service (once again only paying $1 per sale and its Free to sell) and charge double what the point of the site is (Everything for $5) hence its name and then get upset when they block you..

    ive had paypal screw me over for No reasons before... much more then a hundred buck, more like $4,000... they said my items i was selling is a breach of their terms and services and closed me down.. kept my money and didnt refund the people who paid me for products.. said i may get it back in 6 months or some crap.. at 6 months i called them and got dicked around again by them, needless to say i lost that money to them, and i am Not the only one this has happened to.. but you dont see me bad mouthing paypal... did you know you cant sell Lidocaine through paypal.. i sure didnt, and when they say my website they didnt tell me i wasnt able to until i had a big order go through.. but anyways.. fiverr is just that as its name says... Everything for $5... you want to charge more money for your services use a different site to do so not one that is Named Fiverr... i can careless if you make people buy 100 gigs to get your service, im not the fiverr police but when your banned... your the Only one to blame, if you were a vip on this forum and got banned for sharing stuff from the DNS list, i doubt you could get your private messages back...

    hope you resolve your issues.. good luck
     
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  10. sanjon4

    sanjon4 Active Member

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    Get a new domain as fiverrscams.com, rip them off !!

    I am sure when ur blog reaches success, Fiverr CEO will surely contact you..
    Alex bain was ceo before who used to reply to my mails but the NEW ceo is too self obsessed and has never responded back to my mails.

    Go to google and search for fiverr scams and post ur grievances there... I am sure U will get ur money!!
     
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  11. bigspanner

    bigspanner Well-Known Member

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    Alex Bain is CEO of Fiverr or Fourerr?
     
    #11
  12. Evangelizes

    Evangelizes New Member

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    I just got banned too, I had $450 in profits on there. They said I have to wait 45-90 days to get them back.
     
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  13. thomas9

    thomas9 Active Member

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    In my cases, the support is really fast with answering, so contact them directly via support ticket.
     
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  14. clickclick

    clickclick Member

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    fiverrscams.com is not available.
    It's already registered more than 8 months ago.
     
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  15. MightyJoeD

    MightyJoeD New Member

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    They did it to me today. Also I've got people orders in progress to.
     
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